Search Close

Frequently Asked Questions (FAQ)

All FAQs
  • All FAQs
  • Plantation Shutters
  • Points and Rewards

Points are Non-Transferable:
  • Points are non-transferable and cannot be shared or combined with other accounts.
  • Points can only be used by the account holder and cannot be transferred to another person or account.
  • Purchases on behalf of other person or persons is permittes and points can be reddemed if you account is used and delivery address is changed.

PVC plantation shutters that are low quality and made of defective materials may release harmful carcinogenic chemicals. However, you can rest assured that at ShutterWise, we are a very environmentally conscious business. That is why all of our PVC shutter blinds are manufactured utilising only the highest quality materials with no toxic substances.SGS certified VOC Free.

As PVC is non-porous, our plantation shutters are highly resistant to water, moisture and humidity. This makes them the most suitable choice for when you are searching for a window covering in your bathroom, kitchen, or en-suite.

However, if you are considering plastic shutters for your wet area and have any questions, don’t hesitate to contact us.

Australian plantation shutters are increasingly versatile and, for this reason, are able to be installed on most windows, whether they be internal or external to the home. This means that homeowners have the freedom to choose the best plantation shutters for their exact window types.

Points balance can not be exchanged.

Points can only be used on our website for goods and services and cannot be converted into any form of currency.

Refund of reword points on order cancellation.

If you request an order cancellation within a reasonable time frame, (before it’s on a production line), or your order gets cancelled for any other reason, and you have applied/redeemed your reward points for that order we will return reward points to your balance with 24h period.

Changes to Policy:
  • We reserve the right to make changes to this policy at any time.
  • Any changes will be communicated to customers via email and will be effective immediately.
  • It is the responsibility of the customer to review any changes to the policy and to continue using our website and services in accordance with the updated policy.

At ShutterWise Australia, we offer both already-assembled and DIY plantation shutter Easykits. Depending on what you are after, our friendly team will work with you to determine the shutter type that is ideal for your home and lifestyle.

Our shutters are manufactured for easy, hassle-free, at-home installation and arrive with detailed instructions and video demonstration. Not just this, but our team are available for expert over-the-phone support, in turn making our DIY online plantation shutters the best value-for-money product on the market. Because why pay a tradesman when you can easily install them yourself?

Rewards points balance under my account.

Rewards program points balance and transaction history details can be check under your account. To view account details you have to be logged in. Please click here to log.

Rewards program

Rewards points balance on cart page.

You can also view you current balance when you add a product to your cart and you are logged in.

Reward balance cart

Earning Points:
  • Earn points on purchases: You will earn points for every purchase made on our website.
  • Earn points for account signup: New customers get an additional 100 points after their first purcahse.
  • Earn points for writing a review: Leave us a review on our website for your purchased product/s and collect 500 points.
  • Every dollar you spend, it will earn you 1 reward point.
  • Points will be credited to the customer’s account after a sucessful payment is receved.

With proper care and maintenance, our PVC plantation shutters can endure for up to a decade or more, making them a wise and long-lasting investment for any homeowner. With a minimalist design, our plantation shutters are a timeless addition to any home or building, with the ability to match any aesthetic.

So, if you’re looking for a window treatment combining style and functionality, plantation shutters are an excellent investment that will stand the test of time.

Regardless of the type of plantation shutter you choose, you will need a frame. Fortunately, when you purchase from ShutterWise, irrespective of if you choose an already assembled or DIY shutter kit, you will always receive a frame. At ShutterWise, we offer both L-frames and Z-frames depending on the mount type your window requires.

You can rest assured that when you choose to go with us, we’ll help you determine the required frame.

Redeeming Points:
  • New points collected can be redeemed for discounts on future purchases only.
  • Points collected from previous transactions can be redeemed on current or future purchse/s.
  • For every 100 points earned, customers will receive a $1 dollar.
  • To redeem points, customers must log in to their account and apply the discount during the checkout process.

Expiration time:
  • Points will expire after 12 months of inactivity if not redeemed on the customer’s account.
  • Inactivity is defined as no award points being redeemed for purchase on the account during the 12 months period.

Our plantation shutters are made out of either PVC or timber, both of which are a great solution as a window covering within the home.

Our PVC shutters feature a dense outer layer of PVC with a tough aluminum core for enhanced stability. Designed to last a lifetime, PVC plantation shutters are extremely sturdy, resilient to sagging, and require little to no ongoing maintenance. Conversely, timber shutters are significantly lighter than PVC shutters but are equally as durable. Great for insulation purposes, timber plantation shutters will keep your home warm in winter and cool in summer.

If you are having trouble choosing between PVC and timber shutters, don’t hesitate to contact our friendly team; we will be more than happy to explore your options with you.

PVC, short for PolyVinyl Chloride, is a synthetic plastic and is used to create shutters that resemble timber. PVC shutters are a good alternative to wooden shutters and contain an aluminum core for stability and to prevent warping.

Your Cart
Unfortunately, Your Cart Is Empty
Please Add Something In Your Cart