EXCELLENT Based on 142 reviews Jason RowedTrustindex verifies that the original source of the review is Google. Very helpful answering questions, products actually better than I thought they would be. Suggest sending a link to install video to make it even easier. I would purchase again. Collette ChaplinTrustindex verifies that the original source of the review is Google. Fantastic service and quality. Great speedy delivery also David RamirezTrustindex verifies that the original source of the review is Google. I needed a replacement as soon as possible and they not only assisted me over the phone but also over text on extra hours. The parts arrived super quick and the quality is amazing. Perfect fit to what I needed. Highly recommend! Ian HTrustindex verifies that the original source of the review is Google. I am very impressed with the quality of this product. They are robust and we have them in an external veranda location. We bought the DYI kits for 11 shutters, the supplied measurements were exact and correct and they went together very well. Took a few goes to understand the process then it was about 30 minutes for each shutter unit. The company was very helpful as we discussed what we wanted and the chat dot was a real person. Even questions during our assembly process were answered. On delivery we got an email at dispatch and track updates from the courier. Delivery was excellent. I recommend this company and product john mackinlayTrustindex verifies that the original source of the review is Google. the product was exactly what I needed and it was here the next day we'll done Guy BridgeTrustindex verifies that the original source of the review is Google. From order to delivery, all went smoothly - was updated all the way about the delivery. Install went smoothly, good quality. Good result. John MorrisonTrustindex verifies that the original source of the review is Google. Great service and prompt delivery. I will definitely be going back for more shutters when I need them. B SantanaTrustindex verifies that the original source of the review is Google. I ordered a set of plantation shutters a couple weeks ago, I opted to get the 1 week manufacturing time. I had received the shutters roughly a week later which was good. One of the blade had some surface damage, I called up shutter wise straight away to get it sorted out and they were very helpful in sorting the issue out and had a new blade sent out the next day. They also refunded the difference I paid to get the faster manufacturing time due to this issue. The shutters themselves were pretty straight forward to put together. They look and feel really nice. Considering the price I paid compared to some of the alternative company’s I couldn’t recommended shutter wise enough.